This morning I went to the Equifax site and check both my and my wife’s SSN for potential impact. For both I was told we were impacted. For my wife when I clicked enroll, I got
“Your enrollment date for TrustedID Premier is: 09/14/2017
Please be sure to mark your calendar as you will not receive additional reminders. On or after your enrollment date, please return to faq.trustedidpremier.com and click the link to continue through the enrollment process.”
What? Today is 11 Sept and you will not freeze till the 14th? — Outrageous incompetence Equifax! The FAQ page is just a link back to the original check impact page
For myself, after being told I was impacted, I was instead sent to a form which I filled out. I was then told I would receive an email with further instructions. That email was never received (and not in spam either!) — More Incompetence.
Regulators need to force this company to offer life credit freeze for all those affected for free. Lawyers then need to sue this company into oblivion.
Update 12:44 EDT 11 Sep 2017
So I received the link and went through the steps and it ended with
An error has occurred
We are experiencing heavy traffic right now. Please check back later to resume the enrollment process. Thank you for your patience.
Next I pulled my annual credit report. Transunion OK, but Equifax
System Temporarily Down
The system is currently down for maintenance. We expect to be back up shortly. Thank you for your patience.
Return to Equifax.com