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Unroll.me is owned by analytics outfit Slice Intelligence, and the site began life in 2011 with a fairly useful function. Its software crawls through your email inbox, noting which services and alerts you have signed up for. You can unsubscribe from the stuff you don’t want, and shift all those regular emails you do want into a digest, sent once a day.

It’s a way of tidying up and organizing all those notifications from your bank, newsletters, and so on. It’s also free to use, and it accesses your email account, and so obviously it sells anonymized summaries of your messages to anyone with a checkbook.

Over the weekend, it emerged Uber had, at times, played fast and loose with people’s privacy. At one point, it was buying anonymized summaries of people’s emails from Unroll.me, allowing the ride-hailing app maker to, for instance, figure out how many folks were using rival Lyft based on their emailed receipts.
We’re ‘heartbroken’ we got caught selling your email records to Uber, says Unroll.me boss
Not sorry we did it – just sorry you’re pissed off
tears

Jojo Hedaya, the CEO of email summarizer Unroll.me, has apologized to his users for not telling them clearly enough that they are the product, not his website.

Unroll.me is owned by analytics outfit Slice Intelligence, and the site began life in 2011 with a fairly useful function. Its software crawls through your email inbox, noting which services and alerts you have signed up for. You can unsubscribe from the stuff you don’t want, and shift all those regular emails you do want into a digest, sent once a day.

It’s a way of tidying up and organizing all those notifications from your bank, newsletters, and so on. It’s also free to use, and it accesses your email account, and so obviously it sells anonymized summaries of your messages to anyone with a checkbook.

Over the weekend, it emerged Uber had, at times, played fast and loose with people’s privacy. At one point, it was buying anonymized summaries of people’s emails from Unroll.me, allowing the ride-hailing app maker to, for instance, figure out how many folks were using rival Lyft based on their emailed receipts.

Not a great look. So in a blog post Sunday, Hedaya apologized – not for actually selling off the contents of users’ inboxes, but for upsetting people when they found out.

“Our users are the heart of our company and service. So it was heartbreaking to see that some of our users were upset to learn about how we monetize our free service,” he said. “And while we try our best to be open about our business model, recent customer feedback tells me we weren’t explicit enough.”

Hedaya didn’t apologize for selling the data, which he said was all legitimate and above board. If users had bothered to go through the 5,000 words that make up the app’s terms & conditions and privacy policy, they would have seen the legalese that allows such practices

Ah Bullshit. 5000 Word legal beagle stuff no reads. But the point is that “you are the product”. Anybody foolish enough to use a free service to mine their emails is just plane stupid.